Privacy Policy

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Privacy Policy

V&H TELECOMMUNICATION PERSONAL DATA PROTECTION

NOTICE

This Personal Data Protection Notice (“Privacy Notice”) sets out how we, VH GENESIS SDN BHD (Company No. 1432146-H) (“the Company”), collects, uses and protects your Personal Data that you give to us when you use the Company’s website at https://www.vnhstore.my (“the Site”) for purchases on the Site or when you purchase directly from our shops or outlets of any mobile phones, telephones, accessories and such other products, services sold by us from time to time and/or for  warranties, claims, repairs and such other services offered by the Company (collectively “the Products”).  

 

If you choose to transact with us for the purchase of our Products whether over the counter at our shops or our outlets or through our Site or via e-mail or in any other manner approved by us and are required to provide personal identifiable data to us, then you can be assured that it will only be used in accordance with this Privacy Notice. We may change this Privacy Policy from time to time by updating this page.  Please check this page from time to time to ensure that you consent to the changes. 

 

  1. WHAT WE COLLECT

 

We may collect the following Personal Data:

 

  • name, job title, identity card numbers
  • contact information including email address, residential or business or work address
  • demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers.

 

  1. PURPOSE OF PROCESSING OF PERSONAL DATA

 

2.1           We require this information to understand your needs and to provide you with better service, and in particular for the following reasons: –

 

  • internal record keeping
  • to identify you
  • to communicate with you
  • to comply with the Company’s obligations under the law or any regulations imposed by regulatory or governmental authorities
  • to send you materials such as season greeting cards, newsletters, articles, write-ups and other updates, distribute information of events, promotions, sales, special offers which may be of interest to you
  • we may use the information to improve our products and services
  • we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the Site or to change our products, improve our services according to your interests.

 

2.2           It is voluntary for you to supply your Personal Data to us. However, if you do not wish to provide your Personal Data, the Company may not be able to:

 

(1)            Provide you the services that you require; or

(2)            Communicate effectively with you.

 

2.3           If you do not agree or consent to the Company processing your Personal Data for the purposes set out in this paragraph 2.1, please notify us by contacting the Company via the contact details set out in paragraph 4 below.

 

  1. DISCLOSURE OF PERSONAL DATA

 

                  We will not trade or sell your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties who may be located within or outside Malaysia for the fulfilment of the following purposes: –

 

  • Our suppliers, local or overseas
  • Our subsidiaries, related companies, enterprises, business associates or such other corporations which we contract with
  • Credit card verification providers, data warehouse and other third parties in order to process your commercial transactions
  • Legal bodies as permitted or required by law such as in compliance with a warrant or subpoena issued by a court of competent jurisdiction
  • Our contractors, service providers, consultants, auditors and advisors on a need to know basis.

 

  1. REQUEST FOR ACCESS AND INQUIRIES

 

You may at any time hereafter request for access to, or request for rectification or correction of your Personal Data (subject to payment of fees, if applicable), or limit the processing of your Personal Data by the Company, as the case may be, however subject to the exceptions and restrictions as may be contained under the applicable law. If you wish to do so, please contact our following personnel: –

 

Name:                          Ryan

Designation:                 Business Development Executive                 

Tel:                                  01154289920

 

                  You may also contact the Company via the above contact details if you have any inquiries or complaints in respect of your Personal Data provided to the Company.

 

  1. SECURITY

 

To safeguard your personal data, all electronic storage and transmission of personal data are secured and stored with appropriate security technologies and managerial procedures.

 

We shall take all reasonable steps to ensure that all your Personal Data is destroyed or permanently deleted when no longer required for the purpose stated herein.

 

  1. LINK TO OTHER SITES

 

Our Site may contain links to other websites. This Privacy Notice applies only to our Site and as we do not have any control over other sites, we cannot be responsible for the protection and privacy of your Personal Data should you visit such other sites.  You are hereby advised to exercise caution when visiting these other sites.

 

  1. GENERAL

 

We reserve the right to amend or modify this Privacy Notice from time to time.

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